Despite the pressure on profit the message from CEO Christian Klein was on the renewed focus on “how businesses run by accelerating our customers’ transformation in the cloud.”

The financial drivers for SAP behind this focus were confirmed by CFO  Luka Mucic as he predicts that SAP’s expedited shift to the cloud will drive long-term, sustainable growth while significantly increasing the resiliency and predictability of our business.

The Q4 highlight figures below prove the need for this to happen quickly as overall revenue dropped by 1%.

Business Outlook predictions are summarised below, reflecting the continuing drive towards more predictable revenue and a major strategic objective of minimising churn and improving the Customer Experience.

SAP provided the following full-year 2021 outlook SAP expects €9.1 – 9.5 billion non-IFRS cloud revenue at constant currencies (2020: €8.09 billion), up 13% to 18% at constant currencies.