Delta Channel Service Ltd Data Protection and Privacy Policy

For information regarding our Terms and Conditions, Pricing, Delivery, Refunds and Cancellations, Please visit our Terms and Conditions page >>

Legal Statement

This Internet site is owned by Delta Channel Service Ltd. The content (images and text) is the property of Delta Channel Service Ltd. You may download the content only for your personal, non-commercial use. The content may not be otherwise copied and/or modified.

Delta Channel Service Ltd will use reasonable efforts to include accurate and up-to-date information, but makes no warranties or representations as to its accuracy or completeness. Delta Channel Service Ltd shall not be liable for damages of any kind arising out of your access or inability to this Web site or your reliance on the information contained within the Web site.

Delta Channel Service Ltd collects information that can identify you only when it is voluntarily offered. Delta Channel Service Ltd uses this information in accordance with its privacy policy, which is described below.

Data Protection and Privacy Statement

We do not capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by enquiring about or ordering any of our services.

Please Note: We do not store credit card details nor do we share financial details with any 3rd parties.

Any personal information you give us is used exclusively by Delta Channel Service Ltd for providing you with current and future information about our products and services and any other services described on this Web site. We will not disclose any of your personal information to outside organisations and/or individuals unless you authorise us to do so, or the law requires it.

Contact Forms

Personal information collected via the contact form on our website is:

  • Name
  • Email
  • Message

Data Services

Personal information collected for a data list custom quote is:

  • Contact Name
  • Company Name
  • Email
  • Telephone
  • Additional information or questions you choose to submit

Products and Subscriptions

Personal information collected for products and subscriptions is:

  • First Name
  • Last Name
  • Email Address
  • Telephone
  • Country
  • Address

Please Note: We do not store credit card details – all payments are taken via the secure PayPal website.

Please view our Terms and Conditions for further information about purchase of products and subscriptions.

Any personal information you give us via this website is used exclusively by Delta Channel Service Ltd for contacting you and replying to your query. We will not disclose any of your personal information to outside organisations and/or individuals unless you authorise us to do so, or the law requires it.

The General Data Protection Regulation (GDPR) provides the following rights for individuals:

The right to be informed

We will inform you anytime we change or update our privacy policy. These policies are available for viewing on our website. You can email us requesting at any time a copy of our polices and how it affects you, what information we hold and how we process that information.

The right of access

You can request by email confirmation that we process your personal information, and a copy of what information we hold. We are obliged to provide this information within 30 days of the request although we will aim to provide the information sooner. This may be subject to identification checks.

The right to rectification

We aim to ensure your personal data is correct and accurate and we may contact you to verify this, however you can email us to update your personal information. This may be subject to identity verification. We are obliged to respond within 30 days however will aim to respond sooner.

The right to erasure

The right to erasure does not provide an absolute “right to be forgotten”. Individuals have a right to have personal data erased and to prevent processing in specific circumstances:

  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
  • When the individual withdraws consent.
  • When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
  • The personal data was unlawfully processed (i.e. otherwise in breach of the GDPR).
  • The personal data has to be erased in order to comply with a legal obligation.

You have the right to request the erasure/ deletion of your personal data providing that there is no compelling reason for us to retain this information. If there is no reason for us to keep your details for contract, invoicing, quotation or legitimate interest, it is removed from our system. You can request this erasure at any time by email stating the reasons clearly. This may be subject to identity verification. We are obliged to respond within 30 days, but we aim to respond sooner.

The right to restrict processing

You have the right to block or restrict processing of your personal data providing it does not undermine the original purpose of the personal data processing. An example would be to request that we do not pass that information on to any other party unless legally obliged to do so. It is against our privacy policy to provide to another company or organisation any personal details unless we are legally obliged to do so. You can request this restriction at any time by email stating the reasons clearly. This may be subject to identity verification. We are obliged to respond within 30 days, but we aim to respond sooner.

The right to data portability

The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. To comply with this, we can provide the personal data in a structured, commonly used and machine-readable form, such as CSV files. Machine readable means that the information is structured so that software can extract specific elements of the data. This enables other organisations to use the data. You can request this information at any time by email. this may be subject to identity verification. We are obliged to respond within 30 days, but we aim to respond sooner.

The right to object

You have the right to object to us processing your personal information if there is no legal basis or consent has not been given or withdrawn. An example may be that you no longer wish to receive information emails from us. We would still need to process your personal information to fulfil our contract with you for example. You can inform us at any time by email stating the reasons clearly for objection. This may be subject to identity verification. We are obliged to respond within 30 days, but we aim to respond sooner.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. View our Cookie Policy Here >

Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.

Google will store this information. Google’s privacy policy is available at:

http://www.google.com/privacypolicy.html

You can opt out of being tracked by Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout